Got Mail from the IRS?

Got Mail from the IRS? Here’s What to Do Next

Receiving a letter from the IRS can be stressful—but it doesn’t have to be. The IRS sends notices for many reasons, including questions about your tax return, updates to your account, or payment requests. Knowing how to respond can help you stay on top of your finances and avoid unnecessary penalties.

Step 1: Read the Letter Carefully

Most IRS letters deal with specific issues related to your return or account. The notice may:

• Request more information
• Notify you of a balance due
• Explain a correction to your return
• Provide guidance on what to do next

Acting quickly can prevent interest from accumulating or penalties from increasing.

Step 2: Review and Compare

If the letter references a correction to your tax return, compare it with your original submission.

• If you agree: Make notes on your personal copy and keep it in your records.
• If you disagree: You’ll need to respond with supporting documentation.

You typically only need to act if you disagree with the IRS or if more information or a payment is requested.

Step 3: Take Action If Required

If a payment is due, the IRS offers flexible payment plans and digital tools to make secure payments. You can also view some IRS letters digitally by logging into your IRS Online Account.

If you’re having trouble paying your bill, visit the IRS website to explore available options.

Step 4: Respond Only If Instructed

You do not need to reply unless the letter tells you to. In most cases, you won’t need to call the IRS—but if you do, use the phone number in the top right corner of the notice and have both your tax return and the letter in front of you.

Step 5: Dispute If Needed

If you disagree with the notice, follow the instructions to file a formal dispute. Include all documentation necessary for the IRS to consider your case.

Step 6: Keep the Notice for Your Records

IRS letters should be kept for at least three years after filing your return. These may include updates to your account, payment reminders, or dispute outcomes.

Be Alert to Scams

The IRS will never initiate contact through social media or text message. Initial contact almost always comes by mail. If you’re unsure whether a letter is legitimate, you can verify your tax information through IRS.gov.