Online and Mobile Banking

Introduction

Online and mobile banking allow you to manage your money with ease and convenience. These digital banking options give you access to many traditional services without having to visit a branch. While these options are becoming increasingly popular, they may not meet all your financial needs.

Getting started with Online Banking

Gather your account numbers
Find your bank or credit union’s website
Register for access to your bank or credit union’s online banking platform
Log in and take a tutorial if it’s offered by your bank or credit union to learn your way around the platform

Features of Online Banking

Monitor your account activity
Keep track of where your money is going each month
View deposits, withdrawals, and payments
See checks after they clear
Check your account balance
Apply for loans or credit cards
Open new accounts
Print and review account statements
Save an electronic record of your banking documents Other common features of online banking may allow you to:
Transfer funds from one account to another
Schedule payments and pay your bills securely from your account
Track your spending and build your savings with money management tools
Set up alerts to inform you of a low balance, when payments are due, and when checks post

Getting started with Mobile Banking

Download the app from the financial institution’s website
Register for access to your bank or credit union’s mobile banking platform
Log in and take a tutorial if it’s offered by your bank or credit union to learn your way around the platform

Features of Mobile Banking

Deposit checks by taking and submitting a picture
View check and deposit images
Pay bills
Transfer funds
Explore detailed account activity
View balance information
Use GPS to locate ATMs and branch locations
Get spending alerts
Put controls on your cards to restrict spending
Tap a button to call a customer service representative
Make peer-to-peer payments
Set up travel notifications
Turn your debit or credit card off if it goes missing or is stolen
Get a code to access the ATM if you don’t have the card with you
Receive alerts for low balances and when your transactions post Using text banking, you can quickly request and receive account information via text message.

Online Bill Pay

Online bill pay allows you to pay your bills online instead of writing and mailing paper checks to pay virtually any company or person in the U.S. — your credit card company, electricity bill, cable bill, or dentist. You can even use online bill pay to send money to friends and family.